AwardJakarta,December 26, 2025 — Malaysia Airlines has been recognised as the Most Improved International Airline at the Indonesia Travel & Tourism Awards (ITTA) 2025, marking a major milestone in the carrier’s transformation and post-pandemic recovery.
The prestigious award ceremony, held in Jakarta, was attended by leading figures from the global travel and tourism industry. The recognition highlights Malaysia Airlines’ sustained efforts to enhance service quality, expand its international route network, and improve overall passenger experience.
According to the ITTA organisers, the award honours airlines that demonstrate measurable improvements in operational performance, customer satisfaction, and service innovation. Malaysia Airlines stood out for its successful streamlining of operations, enhanced flight connectivity, and upgraded in-flight services across its global network.
Industry experts say the achievement reinforces Malaysia Airlines’ position as a key player in Southeast Asia’s aviation sector, particularly in strengthening air connectivity between Malaysia and Indonesia, one of the region’s busiest travel corridors.
The airline’s recent improvements also reflect its ability to adapt to the evolving post-pandemic travel environment by offering passengers more reliable, comfortable, and customer-focused travel options.
Malaysia Airlines officials welcomed the award, stating that the recognition reflects the dedication of its workforce and the airline’s long-term commitment to service excellence, safety, and sustainable growth.
The ITTA 2025 award adds to growing international recognition for Malaysia Airlines as it continues to rebuild confidence among travelers and expand its footprint in global aviation.
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